Receiving your purchase in Kazakhstan
Provide the city or locality, region and postcode. For either a house or an apartment, give the complete address rather than only the nearest major city.
If you want doorstep delivery, specify where you would like to receive the parcel: at the house, gate or building entrance. We will confirm the available option for your address; extra services such as carrying it upstairs need separate confirmation.
Prepare before shopping
- Check whether the German store delivers the selected item to an address in Germany. Use a BPD Direct address only once it has been officially provided.
- Keep the store carrier tracking number for each parcel. You will need to register it with BPD Direct before arrival in Germany.
- Confirm the address in Kazakhstan and your preferred parcel handover point.
Cost, timing and receipt
Cost and timing are checked against the item, packed weight and dimensions, destination address and available delivery option. Send a product link to get conditions for your purchase. Doorstep delivery is agreed for the exact address.

